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Launchpad
An end-to-end laundry program for properties — you own it, we have your back.
SoCal Laundry Launchpad

Run your own laundry.
We've got your back.

An end-to-end program for properties that need on-site laundry — without becoming a laundry company. We source the equipment, install it, train your team to operate it, and stay behind them with 24/7 AI and live expert support.

SOURCE· INSTALL· TRAIN· SUPPORT
What You Actually Get
01
You own the assetsThe equipment is yours, on your books, building your operation.
02
You own the revenueEvery dollar from your laundry room goes directly to you — no route-company split.
03
You own the relationshipYour residents, your service experience, your brand standard.
04
We own your uptime24/7 AI plus live experts behind your team — every day, every night.

You need laundry. You don't need a laundry company inside your company.

Most properties running on-site laundry fall into one of two traps. Launchpad is built to be the third option.

The Outsource Trap

"You hand it all to a route company."

They own the machines, the revenue, the customer relationship, and the service calls. You get a check — and no control over equipment quality, response time, or resident experience.

The DIY Trap

"You run it yourself — badly."

Sourcing headaches, botched installs, no service bench, residents calling your office about Dryer 7 every Saturday. Without infrastructure, on-site laundry becomes a constant operational drag.

We stand it up. Your team runs it. We have their back — 24/7.

SoCal Laundry Launchpad is a program — not a product. We build your on-site laundry operation from equipment selection through go-live, train your engineering team to handle repairs, and stay behind them with AI and live expert support so you never need an outside route company again.

NO
Route-company contract
NO
Revenue split with anyone
NO
Building your own service desk
NO
Resident calls hitting your office

A phased program. Take all four. Or just the ones you need.

Each phase stands on its own, but most customers bundle the full sequence to get the operational lift Launchpad was designed to deliver.

PHASE 01

Source

Equipment & payment system, matched to your property and budget.

PHASE 02

Install

Delivery, install, payment integration, signage — go-live ready.

PHASE 03

Train

Your engineering team gets certified to handle the work in-house.

PHASE 04

Support

24/7 AI tech support plus live experts, always on standby.

Each phase is available on its own. Most customers bundle all four.

Phase 01

Source & Specify

We help pick the right equipment for your property, your resident mix, and your budget — and we line up the payment system to match.

Equipment selection

Domus, Tolon, and Yamamoto category-leading equipment matched to load count, space, utilities, and use case.

Payment system sourcing

Card, app-based, or coin — whatever fits your residents and your property management system.

Utility & site assessment

Electrical, water, gas, venting, drainage — confirmed before you commit a dollar.

Transparent quote

Equipment, install, payment system, and ongoing support priced as one package. No hidden line items.

Phase 02

Install & Launch

Delivery, install, signage, go-live. We do it, or we walk your team through it — your choice.

Delivery & full install

Equipment placed, leveled, hooked up, tested, and commissioned by licensed crews — or we supervise yours.

Payment system integration

The right system installed, tested, and live before we leave the site.

Signage & room setup

Room-ready signage, instruction decals, QR codes for resident sign-up, and wayfinding.

Training-mode install option

Prefer to have your own crew install? We run them through it step-by-step so the work stays in-house.

Phase 03

Train Your Team

Your engineers become the first line of response. We make sure they can handle it — and we're still on the phone when they can't.

Hands-on technical training

Routine maintenance, common fault diagnosis, safe servicing procedures, and parts replacement — on your actual equipment.

Operational playbooks

Daily, weekly, and monthly checklists, spare parts inventory, escalation paths, and resident-communication templates.

Certification & refresher cadence

Your team gets certified. We schedule refreshers so the skill doesn't decay when staff turns over.

Direct line to our experts

When your team hits a wall, they escalate to us — not to voicemail. SpinVision live video included.

Phase 04

24/7 AI + Live Support

Two layers, always on. AI handles the routine. Humans step in when it matters.

Tier 1 — AI Tech Support

CleanCall.ai answers your team's questions instantly. Error codes, troubleshooting steps, part lookups, maintenance reminders — conversational, always available, no hold music.

Tier 2 — Live Experts with SpinVision™

When your engineer hits a wall, they escalate. SpinVision connects them with a live expert via their phone camera — no app to install, answered in under 30 seconds.

Resident-facing AI front door (optional)

Residents call our AI when something's wrong. We capture the issue, open a ticket, route it to your engineer, and keep the resident informed.

Operational visibility

Every ticket, every diagnosis, every resolution — captured and visible to your team. The data stays with you.

Replace your route company with a smarter front door.

When a resident has a problem, they call our AI — not a call center, not the front desk, not a weekend truck roll. The AI captures the issue, opens a ticket, routes it to your engineer, and keeps the resident informed. Your team resolves it. You keep the revenue and the relationship.

< 30s
AI answers every resident call
Most
Issues triaged without a truck roll
24/7
No weekends, no after-hours gaps
100%
Ticket data stays with you

Already have part of this? Pick only what you need.

Every Launchpad module works on its own. Plug into the pieces that fill the gaps in what you've already built.

Equipment Sourcing

Just the procurement — Domus, Tolon, and Yamamoto category-leading brands at our volume pricing.

Install Supervision

Your crew does the work. We make sure it's done right. Fair fee per site.

Engineer Training

Get your in-house team trained and certified. On-site or at our facility.

AI Tech Support

CleanCall.ai for your engineering team. Monthly subscription per property.

Resident AI Front Door

Replace the route-company call line. AI handles resident calls and opens tickets.

SpinVision™ On-Demand

Live expert video diagnostics. Pay per session or monthly retainer.

Built for anyone running laundry without the ops team to back it up.

Multifamily

Apartments, condos, residential communities.

Universities

Student housing, dorms, graduate villages.

Hospitality

Hotels, resorts, extended stay, vacation rentals.

Healthcare & Senior Living

Hospitals, assisted living, long-term care.

Military & Corporate

Base housing, corporate campuses, workforce.

Institutional

Correctional, athletic, uniform programs.

If you've got residents, guests, patients, or staff that need clean laundry — and running laundry isn't your core business — Launchpad is built for you.

Since 1994. A technology platform no route company has.

Since 1994
Three decades serving commercial laundry
U.S. + LATAM
Cross-border coverage and bilingual teams
Proprietary AI
CleanCall.ai + SpinVision™ built in-house
Multi-OEM
Domus, Tolon, and Yamamoto category leaders

Ready to stop fighting your laundry?

Let's map what Launchpad looks like for your property. Tell us a little about your operation and we'll set up a discovery call.

STEP 01

Discovery call

30 minutes. We learn your property, your current setup, and what's broken.

STEP 02

Site walkthrough

On-site or virtual. We assess equipment, utilities, payment, and service flow.

STEP 03

Launchpad proposal

Phased plan or à la carte modules — priced, scoped, and ready to execute.

Schedule your discovery call

✅ Thanks — we received your request. Gustavo or a member of the Launchpad team will reach out within one business day to schedule your discovery call.